Support
Frequently
Asked Questions
Find quick solutions to common questions about using Wattly.
Simply enter your meter number, select your provider, input the amount, and make payment using your preferred method. For prepaid meters, your token is sent instantly.
Wattly supports all major electricity distribution companies in Nigeria, including Ikeja Electric, EEDC, PHED, BEDC, AEDC, and more.
Prepaid tokens and postpaid receipts are delivered instantly after payment confirmation.
You can pay using your debit card, bank transfer, or wallet (if enabled).
Absolutely. Wattly uses bank-grade encryption to protect your personal and payment information.
Unfortunately, once a payment is made to the wrong meter, it cannot be reversed. Please double-check your meter number before confirming.
Yes! Our support team is available 24/7 via live chat, email, or phone to assist you with any problems.
No, you can pay as a guest. However, creating an account allows you to track your payment history and access exclusive features like referral rewards and wallet funding.
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Experience the speed, simplicity, and security of paying your electricity bills with Wattly. No stress, no delays just seamless transactions in seconds. Give it a try today and stay powered up
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